How Ordering and Cash on Delivery Works at JENZY THRIFTS
Ordering on JENZY THRIFTS takes about a minute, and you pay nothing until your parcel arrives.
1. Pick your pair
Tap any shoe to see all photos, the condition, the available sizes and the size guide in cm. Choose your size and tap Buy Now or Add to Cart.
2. Log in with Google
We ask you to log in so you can track your order and see it any time under My Orders. It's one tap with your Google account.
3. Enter your delivery details
Fill in your name, mobile number, city, area and full address. Two things help our rider find you faster:
- your house / flat / street number, and
- the optional 📍 Pin my location button, which adds your exact spot on the map.
If you have a coupon or an invite code, add it in the order summary. Only the biggest discount applies.
4. Confirm on WhatsApp
After you place the order, we send you a WhatsApp message with a confirmation link. Tap it and press Confirm — that's it. This keeps fake orders away so real customers get their pairs faster.
5. We ship it
Once confirmed, we pack your order and hand it to the courier. You get the tracking number by email and on your My Orders page.
6. Pay the rider
Pay cash on delivery when the parcel arrives. Orders above the free-delivery amount shown at the top of the site ship free.
Changed your mind?
While your order is still Pending, you can cancel it yourself from My Orders. After that, message us on WhatsApp.
Invite friends
Share your invite code from My Orders → Invite friends. Your friend gets a discount on their first order, and you get store credit when their order is delivered.
